Uscis Application Support Center Asc Silver Spring Photos (2024)

FAQs

How do I get USCIS to answer? ›

Dial 800-375-5283 (TTY 800-767-1833, VRS 877-709-5797) and ask your question in English or Spanish. The system will answer your question and can send you links to forms and information by email or text.

You must have a scheduled appointment before arriving at a USCIS office. For more information or help, please see our Contact Center page. The following offices are closed or have temporarily changed hours. All times are listed in the office's local time zone.

Before visiting a USCIS office, you must have an appointment.

You must give your biometrics in person. You need to make an appointment to give your biometrics. Walk-in or emergency appointments may be accommodated, but booking ahead is best. Booking an appointment is free.

The 800-375-5283 number is listed as the primary phone contact for USCIS and is listed under the “Live Assistance” section of the Contact Us page of the USCIS website.

For general questions, go to uscis.gov. You can search the website for information by yourself or chat with Emma, our virtual assistant.

After a person files an application, petition, or other benefit request, USCIS may schedule a biometric services appointment at a local Application Support Center (ASC). The appointment notice indicates the date, time, and location of the appointment.

Field Offices handle scheduled interviews on other applications. They also provide limited information and services that supplement those we provide through our website and by phone. Application Support Centers provide biometrics collection and related services.

For information, go to our USCIS Adoption Contact Information page. If you have a previously filed, pending, or approved VAWA, T, or U-related case, you may call the USCIS Contact Center at 800-375-5283 (TTY: 800-767-1833) to request information about your case or certain services, such as an address change.

Can I Do an Early Walk-In for My Biometrics Appointment? Possibly. Early walk-in appointments are available at some Application Support Centers (ASCs). To find out if you can do an early walk-in for your biometrics appointment, you must call your local ASC or U.S. consulate to determine if they allow that.

Can I go to different ASC for biometrics? ›

USCIS recommends that you attend the biometrics appointment at the Application Support Center that has been scheduled for you. If the location of this ASC is not convenient for you, some applicants have been able to reschedule the appointment at an alternative ASC. A change in location is at the discretion of USCIS.

The field office in Cleveland tops the index, with a typical (median) citizenship application processing time of 4 months, and almost nobody waiting longer than 12.3 months.

A biometrics appointment is when you go to a special office to have your fingerprints, photo, and signature taken for your visa or immigration application. This helps confirm your identity and check your background.

forms, so starting April 1, 2024 there will no longer be a separate $85 biometrics fee (the exceptions are TPS and EOIR filings, which will continue to have a separate biometrics fee, reduced from $85 to $30).

Before you go, you need to make an appointment to give your biometrics. You have 30 days to give your biometrics from the time you get your biometric instruction letter (BIL). Read the Important Information section of your BIL for more information.

✓ USCIS responds to urgent inquiries either by email or a return call within 24-72 hours. USCIS aims to respond to non-urgent inquiries within 30 business days.

For most cases, you may request an expedite by contacting the USCIS Contact Center or by asking Emma. (You can access Emma by clicking on the Ask Emma icon on the top right of this page). You need to explain why you need expedited processing.

USCIS categorizes requests based on urgency and type of request and then processes the requests within each category based on the order the request was received. USCIS aims to respond to Service Requests within 15 days but it is not unusual for it to take longer to receive a response.

If you are a DACA renewal applicant please contact USCIS at (1-800) 375-5283 to inquire on a case pending longer than 105 days. You may be a member of the class action, Rosario v. USCIS, Case No.